Product Added to your Cart
x

-------- OR --------

close
search
12 Months Warranty
Free Tracked Delivery
100% Authentic
30 Day Returns Policy
keyboard_arrow_left
Free Tracked Delivery
Basket shopping_basket 0
menu
Searchsearch
FreeTrackedDelivery
100%AuthenticItems
30DayReturnsPolicy
5StarRatings

Warranty Info

When buying from us, you can rest assured that all timepieces are backed by either Manufacturers or our own PoshSpex own Limited Warranty. The Warranty Period is at least 12 Months. The warranty type and length is almost always stated with a product in the specifications of each model and this does not affect your customer's statutory rights.

If you have any questions regarding warranties, please do not hesitate to contact us.

Please Note - To validate your warranty with us, we will require the original invoice receipt which you will be issued with the watch. Below is a rough guide to what is covered by the warranty which is the same as the High Street shops.

Covered by warranty:

  • Frame Defect
  • Lens Defect

NOT covered by warranty:

  • Accidental Damage
  • Wear & Tear
  • Loss 
  • Glass scratches or breakages
  • Theft
  • Damage from improper handling, lack of care, accidents or normal wear & tear

Please refer to the warranty booklet that comes with the watch for further information on what is and what is not covered under Warranty.

Dos and Dont's of Cleaning and Maintaining Eyewear

Periodic maintenance is needed to ensure that your glasses fit properly and provide the best visual correction. Make sure the screws are tight to prevent your lenses from popping out, and clean your glasses properly to avoid scratching the lenses. If you have questions, feel free to ask one of our opticians.

Do:

  • Rinse glasses with lukewarm water to remove debris.
  • Spray optical quality lens cleaner on the lenses a wipe the lenses with a soft cotton cloth.
  • If your lenses have anti-reflective treatment, a micro-fiber cloth can be used to clear away remaining streaks. Wash the cotton and microfiber cloths frequently.
  • Keep your glasses in a hard case when not wearing them.
  • Get frequent adjustments. We offer free adjustments and repairs, such as new nose pads and screws for the life of your eyewear.
  • Avoid extreme temperatures.

Don’t:

  • Use paper products such as paper towels or tissues to clean your glasses.
  • Use harsh cleaners such as window cleaner, antibacterial soap or soap with lotion to clean your glasses.
  • Lay your glasses down on the lenses.
  • Leave your glasses in the car. Overexposure to heat and direct sunlight can damage your frame and lenses.
  • Adjust your own glasses. Bring them to us for a free professional adjustment. We have the correct tools to keep your frame in good shape and properly repair it.
keyboard_arrow_up